Contact Us

Contact Us

If you have any queries or we can be of any further assistance, please do not hesitate to contact us by email or telephone.

We reply your inquiries during our business days and work hard to complete it. However it may be possible to take some time to complete your request due to the subject of inquiry or high volume of inquiries. We appreciate your patronage.

Our client services centre is open Monday to Friday (excluding National Holidays) at the following times: Monday - Friday 10am-7pm, Saturday - Sunday closed.

Email

Contact us by email at clientservicesJP@bally.ch with any queries you may have.

We endeavour to respond to all emails within 48 hours.

Please include your country code with a '+' sign. Eg: +81..
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Phone

To contact our client service agents, please call our free phone number 0120-00-9570

Please note this number may not be accessible or free from Mobile. PHS, IP phone networks.

Need help? Contact Client Services on 0120-00-9570 Call Us